Last updated: May 2026 · Operated by Brightbay LLC
By accessing getaicited.co or engaging Cited's services, you agree to be bound by these Terms of Service. If you do not agree, do not use the site or services. These terms apply to all visitors, clients, and users. Cited is a trading name of Brightbay LLC, a company registered in the United States.
Cited provides Generative Engine Optimisation (GEO) services including but not limited to AI visibility audits, entity signal building, content optimisation, schema implementation, and Share of Model tracking. Service scope and deliverables are defined in individual engagement agreements or purchase confirmations. All timelines stated are estimates and may vary based on platform behaviour, third-party dependencies, and factors outside Cited's control.
Payment for one-time projects is due at time of purchase. Monthly programme fees are billed in advance on a recurring basis. All fees are non-refundable except where explicitly stated at point of purchase. Subscriptions may be cancelled with 30 days written notice to [email protected]. Cited reserves the right to suspend services for non-payment.
Cited does not guarantee specific rankings, citation frequencies, or Share of Model scores. GEO outcomes depend on factors including AI platform behaviour, competitive landscape, content quality, and third-party systems outside Cited's control. We warrant that all work will be performed professionally and in accordance with current best practices. No results warranty is express or implied.
All content, methodology, and materials produced by Cited on behalf of a client become the property of that client upon full payment. Cited retains the right to reference the engagement as a case study unless the client requests otherwise in writing. The Cited brand, methodology documentation, and internal frameworks remain the property of Brightbay LLC.
Both parties agree to keep confidential any non-public business information shared during an engagement. This obligation survives termination of the agreement. Cited will not disclose client names publicly without written consent.
To the maximum extent permitted by law, Cited's liability for any claim arising from services shall not exceed the total fees paid by the client in the three months preceding the claim. Cited is not liable for indirect, incidental, or consequential damages including lost profits or business opportunities.
These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved through binding arbitration in Los Angeles, California, unless both parties agree otherwise in writing.
Cited reserves the right to update these terms at any time. Continued use of services after changes constitutes acceptance. Material changes will be communicated by email to active clients.
Questions about these terms should be directed to [email protected] or Brightbay LLC, 15442 Ventura Blvd Suite 201-1406, Sherman Oaks, CA 91403.